11/7/2022 0 Comments Mendeley desktop not signing in![]() ![]()
If I click "help" it takes me to this generic page: Īnd if I click "End" nothing appears to happen. Further, if I click on "insert citation" from the Wizdom.ai toolbar an error message pops up with the title bar "Visual Basic for Applications" and says "Run-time error '6': Overflow" (this pop up has a different, much older appearing user interface than the rest of my computer/Word popups) and the only options are to click "help" or "end". The wizdom.ai Toolbar is always present under "Add-Ins" (and when I re-install Mendeley, the Mendeley toolbar appears below the wizdom.ai Toolbar). under this menu it says "checked items are currently loaded") however, it is automatically loaded (and checked again) whenever I open Word). under "Tools" -> "Templates and Add-Ins" it is listed as "wisdom.ai.dotm" under "Global Templates and Add-Ins" despite uninstalling, deleting, and removing anything related from my computer. Wizdom.ai was useless and I subsequently tried to delete it but have never been successful in fully deleting it (ie. I previously installed the wizdom.ai Microsoft Word plugin by Colwiz on my MacBook and the issues seem to have started around that time and I suspect this app may be the cause of the issue (but I am in medicine and definitely not an IT person). and have not been able to fix this issue. I have attempted restarting, re-installing Mendeley, etc. The error message "Mendeley Word Plugin Problem: Bad file name or number ( 52) in MendeleyPlugin" frequently pops up now however, there are no useful solutions to my issue on the Mendeley support page. I just purchased a new MacBook Air however, this issue still exists. #MENDELEY DESKTOP NOT SIGNING IN FREE#If you have any questions or are having difficulty setting up Mendeley Reference Manager, feel free to reach out and schedule an appointment with a Graduate Student Specialist.I previously used the Mendeley desktop app and Word Plugin for all of my research/referencing needs without issues however, I have recently been completely unable to insert citations in word documents. Many of the screenshots and videos in our guides (as well as Mendeley's) still feature images and step-by-step instructions for Mendeley Desktop. We are in the process of updating our guides for this change, and it appears Mendeley is as well. If you have been using Mendeley Desktop, it is still fully functional and available for download. The new Notebook feature does not allow this. In the old Mendeley Desktop, you were able to export your PDFs with annotations. #MENDELEY DESKTOP NOT SIGNING IN PDF#Updates to Mendeley's PDF reader (now called "Notebook") so you can read and annotate multiple PDFs at a time.The Reference Manager is entirely cloud-based, with no options for local storage.The look and functionality is the same across both the web and desktop versions. The Reference Manager has a sleeker, newer look.The main differences between Mendeley Desktop and Mendeley Reference Manager are: #MENDELEY DESKTOP NOT SIGNING IN DOWNLOAD#While you can still download and use Mendeley Desktop (the old version), we recommend that you download and use Mendeley Reference Manager, since it is more up-to-date and integrates easily with the web version. In 2020, Mendeley announced that they were transferring Mendeley Web Libraries to their new Reference Manager, which would also have a downloadable desktop version. You may notice on Mendeley's downloads page that there are two seemingly similar desktop programs: Mendeley Desktop and Mendeley Reference Manager. For more information, see Mendeley: Creating Bibliographies While Writing.
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